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HydraStar Returns

RMA Request Form

Use this form to request a return or warranty replacement. Have your order number, the affected SKU, and details of the issue ready before you start. Most submissions take 3–5 minutes.

What happens after you submit: The HydraStar team reviews every request within 2 business days. You'll receive a confirmation email immediately and a follow-up with next steps.

About You
Order Information
Product & Issue
Return Shipping Address
Confirmation

Return of Original Unit Required

If a replacement unit is sent and the original unit is not returned to Hydrastar, you will be invoiced for the full value of the replacement unit. Return instructions are included with your RMA approval.